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Returns & Exchanges

How do I make a return?

Returns must be initiated within 30 day of receiving your order. Items must be unused and in the original packaging. Reach out to our customer support team at [email protected] or whatsapp +65 8779 2930 to initiate the return process with your ord

When will I get my refund?

Once your return has been received and processed, you will be notified via email when the refund has been issued. Refunds will be issued via store credits. Please allow 7 business days for the refund to reflect in your account.

Do you offer refunds or exchanges?

Yes, we offer refunds and exchanges within 30 days of purchase. To be eligible for a refund or exchange, items must be returned in their original condition, with all tags and packaging intact. Please note that sales items, discounted goods, customise

How do I start a return?

Our return policy allows returns for products purchased in the last 30. For returns or exchanges, please contact our customer support at [email protected] or WhatsApp at +65 8779 3920. Refunds will be processed via store credits within 7 days of r

What’s your return policy?

Our return policy allows returns or exchanges for [condition of product (e.g. unopened)] products purchased in the last [X days]. Please note that [perishable / discounted / limited edition] items are not eligible for return. You can expect your refu