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Shipping & Deliveries

Is it possible to pick up my order instead of having it shipped?

Yes, if shipping is not preferred or possible before a certain date, you can opt to pick up your order from our warehouse in Singapore or Malaysia depending on your location. Please visit us during the specified weekdays and times found on our Google

Are there any charges for shipping or customs duties?

Shipping charges and customs duties depend on the destination country. We use Express shipping couriers so they get to you within 5 working days. Custom duties are typically indicated in our policies which can be referenced on our website. If you hav

Do you offer expedited shipping?

All our shipping are expedited shipping via express couriers such as Fedex or DHL Express. Rest assured that, unless your item is withheld at customs for tax or other reasons, you will receive them between 3 to 5 working days.

Do you offer free shipping?

Yes we offer fast and free shipping for orders over a certain amount depending on your country and location. Check for the Free Shipping info on your shopping cart or checkout page to see if your purchase has unlocked free shipping.

How long does delivery take?

Delivery times vary depending on the destination. However, rest assured that we send every order by express shipping. You will receive your order between 3 to 5 working days.

How much does shipping cost?

Domestic Shipping Singapore: Delivery fee costs $5 SGD for Singapore addresses. We offer free standard shipping on orders over $100 SGD. Domestic Shipping Malaysia: Delivery fee costs $8 MYR for Malaysia addresses. We offer free standard shipping on

What is your shipping policy?

Our standard shipping time within Singapore and Malaysia is 2 business days. For international orders, expect a shipping time of between 3 to 5 business days. Shipping fees, if applicable, will be calculated and displayed at checkout. Please note tha

Do you ship worldwide?

Yes we ship to most countries. International shipping cost is between $15 to $30 SGD depending on weight and location. We offer free shipping for orders above $300 SGD. Check your shopping cart or checkout page during checkout if you qualify for free

My order was marked delivered but it’s not here.

If no one was home at the time of delivery, the carrier will leave the package in a safe location. Be sure to check around your home and with neighbors/building management who may have collected the package for you. Also, please double-check the ship