Thank you for your inquiry. You can check the delivery status of your order by referring to the tracking number that is sent to you in a separate email after your order has been shipped out. For pre-ordered items, you will be advised of a target deli
Yes, you can change the shipping address for your order. To do so, please contact us with your new address and we will update your order details. Make sure to provide us with the new shipping address as soon as possible, especially if your products h
If you have not received your order, please contact us, and we will check the order status for you. Pre-ordered items have specific delivery dates usually between 4 to 8 weeks. Rest assured, you will receive a tracking number for your order once it h
Once an order is placed, we can only make the change to the order manually. Please contact us if you indeed want to change or add an item to your order. However, we regret that once the order has been shipped out, there is not ability to add or chang
We are sorry to hear you received the wrong item in your order! Please report your order issue to our team via email for further assistance. Include a photo of the item received and the name of the missing item(s). Please double-check the package for
We’re sorry your item(s) have damage!. Some items break during shipment. We’ll do our best to help. Please email our team with an image of your damaged item for further assistance. While we may not be able to guarantee your exact order is replaced du
To apply a promo or discount code:. • Proceed to checkout and enter your code in the ['Discount Code'] field. • Click ['Apply'] to see your new total before finalizing your order. • Only one code can be used per order. If you’re having trouble enteri